Questions to Ask Your Lake In The Hills Service Advisor
July 24, 2022
We find that a lot of Lake In The Hills drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn... More
Ethics of Automotive Repair in Lake In The Hills
September 19, 2021
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Lake In The Hills automotive service and repair industry hasn't been given a pass either.Unfortun... More
On Board Diagnostics for Lake In The Hills Motorists
July 5, 2020
Some Lake In The Hills vehicle owners wonder why Tuffy Lake In The Hills and other Lake In The Hills auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Lake In The Hills for a tricky automotive problem shouldn't be a surprise. In the Lake In The Hills ... More
What Lake In The Hills Customers like About Us at Tuffy Lake In The Hills
May 19, 2019
A big part of the service we provide at Tuffy Lake In The Hills for our Lake In The Hills customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Lake In The Hills area customers. Even though we try to be proactive in o... More
Service Center Standard and Procedures
February 18, 2019
All Illinois pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Lake In The Hi... More
Lake In The Hills Customer Detective Work
August 19, 2018
One might say the most challenging part of being an automotive service technician at Tuffy Lake In The Hills is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to tra... More
Arrive Alive in Lake In The Hills
January 29, 2018
We've all seen drivers do crazy things while driving to or from Lake In The Hills. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Illinois roads.The truth is that... More
How Does Tuffy Lake In The Hills Know What to Recommend?
December 4, 2017
When you drop your vehicle off at Tuffy Lake In The Hills in Lake In The Hills, they don't just poke around under your hood looking for stuff to do. Tuffy Lake In The Hills professionals have lists and procedures they follow for different types of service. First of all, your Lake In The Hills ser... More
On Board Diagnostics for Your vehicle
September 11, 2017
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Lake In The Hills, Illinois, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of ... More
What You Need to Know from Your Tuffy Lake In The Hills Service Advisor
March 28, 2017
Lake In The Hills drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If yo... More